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Shipping information

La Vallée ships goods purchased online. Dispatch takes place once payment has been fully received. Please kindly note that delivery takes place at the recipient’s risk.

DELIVERY COSTS AND MINIMUM ORDERS

Switzerland: CHF 9.80. No delivery costs will be charged to orders over CHF 350.-

Europe: CHF 34.-. No delivery costs will be charged to orders over CHF 350.-

Canada/USA: CHF 44.-. No delivery costs will be charged to orders over CHF 350.-

Oceania: CHF 53.-. No delivery costs will be charged to orders over CHF 350.-

Asia: CHF 53.-. No delivery costs will be charged to orders over CHF 350.-

Africa: CHF 53.-. No delivery costs will be charged to orders over CHF 350.-

DELIVERY PERIOD

Unless order confirmation states otherwise, delivery will take place within 5 – 20 working days (depending on the country) once payment being received. In case delivery fails to reach the purchaser within 10 working days, the purchaser can submit a written reminder and stipulate an additional period of 10 days. After the expiration of this period, the purchaser may withdraw from the agreement. Withdrawal is only valid if explained in a registered letter. Otherwise, all claims asserted by the purchaser concerning late delivery or withdrawal claims are strictly rejected.

PRICES

All prices stated on the official La Vallée Online Shop are subject to change without notice at any time. Should there be changes during an order processing because of the increased costs, additional fiscal encumbrances, increased customs duties or severe currency fluctuations, then La Vallée reserves the right to adjust the respective prices.

VAT

The stated prices include statutory value-added tax in Switzerland.

CUSTOM FEES

For all deliveries outside Switzerland, customs duties and local taxes are payable by the buyer.