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Return policy

Incorrect delivery, quantity deviations and recognizable shortcomings or damages must be reported to La Vallée Switzerland in writing immediately and no later than 5 working days after delivery. Notification of hidden defects may be submitted in writing up to a maximum of 6 months after delivery. Return deliveries will only be accepted by prior arrangement and by return of all and complete goods and by submitting a copy of the commercial invoice.

The purchaser is responsible for suitable transportation and for delivery costs. La Vallée Switzerland is free to decide if a defective delivery should be repaired or fully or partly replaced. All other warranty rights are expressly waived. La Vallée Switzerland excludes any liability for direct or indirect damages.